A new ISP subscriber
The line is drawn in WiMap and the equipment comes from wi.com.tr. The contract is signed in Sign with a Turkish ID card and the subscriber is created in Cetvel/WiRadius. Later support requests come in through WiChat.
Ecosystem
How the products are used together
An ISP or a hotel rarely uses just one product. Here are examples of which products are used together for which job.
Four groups
We group the products by what they are for: building infrastructure, running it, talking to customers and measuring.
01
Infrastructure & Supply
Hardware distribution, field planning and logistics.
02
Operations & Compliance
Subscriber management, hotspot, logging and legal compliance.
03
Customer & Communication
Customer messages, e-signature and QR menus.
Example setups
Each product also works on its own. These are examples of using them together.
Hotel and restaurant
Guests connect to Wi-Fi through WiPoint and login records are kept. Their questions are answered through WiChat. Once carecode launches, the QR code on the table will link to the same business.
Field sales
The field team registers the subscriber in the Cetvel mobile app and gets the contract signed at the door with Sign. The installed modem is taken off stock and the customer gets an update via WiChat.
Factory and energy monitoring
Energy analysers and sensors are installed on site and the data is monitored in Metrik (coming soon). Logs from network devices are collected in Syslog. The hardware comes from wi.com.tr.
How it works
- 01
Design
The fiber route or wireless link is drawn on the map. Quantities and the bill of materials come from here.
- 02
Supply
Hardware ships from stock. Wislog handles international or urgent shipments.
- 03
Subscribers
Subscribers, modems, payments and field jobs are tracked in Cetvel and WiRadius.
- 04
Contract
The subscription contract is signed at the door with a Turkish ID card.
- 05
Logs & Law 5651
Guest logins are verified in WiPoint. Device logs are stored in Syslog.
- 06
Customer messages
Requests from WhatsApp, Instagram and phone land in the same list in WiChat.
- 07
Monitoring
Energy use and sensor readings are monitored in Metrik.
How we build the products
Built from real requests
Most products started from requests we got from customers during distribution and project work.
APIs and webhooks
Most products can be connected to other systems through APIs and webhooks.
Regulation
Requirements of Law 5651, KVKK and Law 5070 are taken into account when the products are designed.
Developed in Türkiye
The software is developed in Türkiye. Support and training come from the same teams.
Have a project in mind?
Tell us briefly what you want to set up, or give us a call. We'll pass it to the right team.