Frequently asked questions

ISPs building wireless and fiber networks, field and project teams, and infrastructure contractors. Public bodies and industrial sites planning their own campus or facility network can use it too.

A browser and a wi.tr account. You sign in at map.wi.tr. WiMap is in beta, so some modules are still being built.

WiMap checks line of sight and the Fresnel zone between two points against SRTM terrain elevation data. You get a feasibility result, engineering recommendations and coverage and RSSI heat maps. SRTM has no buildings or trees in it, so critical links should still be verified on site.

Not yet. The GPON/Fiber module, with OLT → splitter → ONU design, optical power budget, fiber colour and tube schemes and segment management, is coming soon. Today you can design the node, duct, cable and splice closure layer of a fiber project and get the bill of quantities and material list.

A bill of quantities (BOQ), bill of materials (BOM) and PDF engineering report. KMZ import brings existing routes into a project, and KMZ export lets you open the design in other mapping tools.

Through wi.com.tr. It sells the V-SOL, MikroTik, Ubiquiti and RF Elements products that Internetten Teknoloji distributes, plus the group's own WINET brand. Our technical team can help with your project.

Any business that offers internet access to guests or visitors. Hotels, cafés, restaurants, schools, hospitals, dormitories and malls count as collective-use providers and must store access records as the regulation requires. WiPoint keeps those records for you.

FreeRADIUS-compatible infrastructure, mainly MikroTik and Ubiquiti. Locations connect to the core over a WireGuard tunnel, so you do not install a separate server.

2 years. Each session record is sealed with an RFC 3161 timestamp and stays unaltered in the archive for that period.

Yes. You set the logo, colours, campaign visuals and text, and each branch can have its own portal.

Yes, you can try WiPoint free for 7 days. You can also apply to the reseller and partner programme.

Cetvel is the general layer that also serves SMEs: CRM, pre-accounting, e-invoice and bank integrations. WiRadius is the ISP subscriber management platform built on top of it, adding what operators need, such as RADIUS sync, TR-069, BTK reporting and a field app.

Wired, wireless, VAE, fiber and metro. Subscribers are managed in sync with the RADIUS server, and more than 100 ISPs use WiRadius.

Yes. With TR-069, subscriber ONTs can be managed, restarted and configured from the panel. Many faults can be fixed without a site visit.

They manage tasks, subscribers and devices, collect invoice, cash and partial payments, take virtual POS or NFC contactless payments and issue digital receipts. QR operations, pre-applications, POP points, location and complaint tracking are also in the iOS and Android app.

Yes. There are documented JSON web services, secured with an IP allow-list and company-specific access codes, plus a NetGSM virtual PBX integration. The services cover subscriber and balance lookup by phone number and fault ticket creation from channels such as WhatsApp, Telegram, Instagram or a virtual PBX, along with online subscription sign-up, bank collections and address and infrastructure queries.

No. Customers sign with their chip-enabled Turkish ID card and PIN. A qualified electronic certificate (NES) is only used where the flow calls for it, for example for operators and authorised signatories.

The evidence needed to verify it is stored inside the file. At PAdES-B-LTA level the certificate chain, validity and revocation evidence and an archive timestamp are embedded, so the signature still checks out after the certificates expire. Each document also has a shareable verification link and QR code.

No. The server only prepares the document hash and the signature value is generated inside the card, so signing on the server is technically impossible. PINs are never logged at any layer.

Yes. Upload the PDF to the free document analysis tool to see whether its signatures, certificate chain and timestamps are valid.

Yes. There is a REST API with Swagger (OpenAPI) documentation and a Postman collection, and a webhook fires on every status change. You can send documents for signing from your own panel and build custom signing chains through the API.

Yes. New portal accounts get 20 free contracts for the first month. No installation or credit card is needed, and there is no obligation if you stop.

NB-IoT, Modbus, MQTT, LoRaWAN and LoRa. Sensors on mobile networks, industrial meters, IP-based devices and low-power sensor networks spread over large areas can then be managed on the same platform.

It depends on the sensors you connect. For energy, typical values are consumption, voltage, current and power factor. For greenhouses and livestock, temperature, humidity, soil moisture, CO₂ and water level.

Roughly: NB-IoT for scattered points with mobile coverage, LoRaWAN for battery-powered sensors over large areas, Modbus for existing industrial meters and analysers, and MQTT for IP-connected devices. Our team can help you choose for your site.

Ask our team for current compatibility details. WINET is the group's own brand, and wi.com.tr sells products such as the WN-S-U100A Wi-Fi smart 3-phase energy analyser and protection relay and the WN-S-L6 Wi-Fi smart energy protection and metering relay.

Not yet. Metrik is being prepared for launch. Follow metrik.net.tr for updates, or talk to our team about your energy or sensor monitoring project now.